Diablo Valley Cabinetry Earns Diamond Certified – Third Consecutive Year


[youtube]https://www.youtube.com/watch?v=m3YiPkEU1iQ[/youtube]

Diablo Valley Cabinetry has been awarded the prestigious Diamond Certified symbol for the third consecutive year after being rated highest in quality in ongoing customer satisfaction ratings performed by American Ratings Corporation.

In order to earn Diamond Certified, a local service company must apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process. ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone. Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required. In addition, ARC verifies liability and workers’ compensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

Our entire team at Diablo Valley Cabinetry is pleased to earn this prestigious award. And, it is especially gratifying because it’s based on our customers’ perception of our quality and service,” said Frank R. Canova Jr, owner of Diablo Valley Cabinetry.


Diablo Valley Cabinetry Earns Diamond Certified – Third Consecutive Year


[youtube width=”710″ height=”444″]m3YiPkEU1iQ[/youtube]

Diablo Valley Cabinetry has been awarded the prestigious Diamond Certified symbol for the third consecutive year after being rated highest in quality in ongoing customer satisfaction ratings performed by American Ratings Corporation.

In order to earn Diamond Certified, a local service company must apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process. ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone. Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required. In addition, ARC verifies liability and workers’┬ácompensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

ÔÇťOur entire team at Diablo Valley Cabinetry is pleased to earn this prestigious award. And, it is especially gratifying because it’s based on our customers’ perception of our quality and service,” said Frank R. Canova Jr, owner of Diablo Valley Cabinetry.


5 Star Contractor Review on Yelp – 4/18/2011


Beautiful showroom and all star staff make Diablo Valley Cabinetry a must see if your in the market for an upgrade. As an experienced installer working for a remodeling/building contractor, i will say they do a great job from start to finish…check ’em out!

Jeffry S.

Pleasanton, CA


5 Star Customer Review on Yelp – 5/1/2011


“I had my kitchen designed by Dee. What a professional woman! She never got annoyed at my many many changes I made to the design. She helped me every step of the way and gave me great pointers. Loved the showroom and had every sample I needed. Cant wait to have it all finished and installed.”

Michelle S.

Fremont, CA


5 Star Customer Review on Yelp – 9/2/2011


“I wished I could give higher than 5 stars. If I could I would! We got our cabinets from Diablo Valley Cabinetry. Two years later, they still look as good as the first day. They provide exceptional service. Jackie who is one of theirs sales staff/designers is wonderful. She helped me so much. She has a wonderful taste and would freely give her opinion. I appreciated that so much. I would recommend them highly to anyone who has cabinet needs.”

Fremont, CA

https://www.yelp.com/biz/diablo-valley-cabinetry-san-ramon