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Diablo Valley Cabinetry Fourth Consecutive Year Diamond Certified^®

Scores Highest in Quality in Local Service Company Customer Satisfaction Study

Diablo Valley Cabinetry proudly announces that we’ve been awarded the prestigious Diamond Certified symbol for the fourth consecutive year after being rated highest in quality in ongoing customer satisfaction ratings performed by American Ratings Corporation.

In order to earn Diamond Certified, a local service company must apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process. ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone. Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required. In addition, ARC verifies liability and workers compensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

For more information, visit www.diamondcertified.org

Diablo Valley Cabinetry recently engaged with JVF Consulting to design a visually appealing Facebook page to share recently completed projects with customers and fans. Not only did they do a great job, but they featured our Facebook page in their Blog. Check out the article here. Custom Facebook Design

Please also take a look at our new Facebook fan page and let us know what you think!

https://www.facebook.com/diablovalleycabinetry

[youtube]https://www.youtube.com/watch?v=m3YiPkEU1iQ[/youtube]

Diablo Valley Cabinetry has been awarded the prestigious Diamond Certified symbol for the third consecutive year after being rated highest in quality in ongoing customer satisfaction ratings performed by American Ratings Corporation.

In order to earn Diamond Certified, a local service company must apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process. ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone. Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required. In addition, ARC verifies liability and workers’ compensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

Our entire team at Diablo Valley Cabinetry is pleased to earn this prestigious award. And, it is especially gratifying because it’s based on our customers’ perception of our quality and service,” said Frank R. Canova Jr, owner of Diablo Valley Cabinetry.

[youtube width=”710″ height=”444″]m3YiPkEU1iQ[/youtube]

Diablo Valley Cabinetry has been awarded the prestigious Diamond Certified symbol for the third consecutive year after being rated highest in quality in ongoing customer satisfaction ratings performed by American Ratings Corporation.

In order to earn Diamond Certified, a local service company must apply to be rated by American Ratings Corporation (ARC) and pass each step of its twelve-step rating and certification process. ARC actually pulls a random sample of past customers from the applicant company’s files and surveys typically 100 customers by telephone. Not only do the customers rate the applicant company on a 1 to 10 scale for quality, but also they indicate their willingness to return or refer other consumers to the company. Most companies can’t pass the rating because a customer satisfaction survey score of greater than 90 on a 100 scale is required. In addition, ARC verifies liability and workers’ compensation insurance, state license status, complaint status, business practices, financial stability and legal judgment status. Additionally, ongoing customer satisfaction surveys are conducted to ensure the Diamond Certified Company is maintaining its high customer satisfaction.

“Our entire team at Diablo Valley Cabinetry is pleased to earn this prestigious award. And, it is especially gratifying because it’s based on our customers’ perception of our quality and service,” said Frank R. Canova Jr, owner of Diablo Valley Cabinetry.

Beautiful showroom and all star staff make Diablo Valley Cabinetry a must see if your in the market for an upgrade. As an experienced installer working for a remodeling/building contractor, i will say they do a great job from start to finish…check ’em out!

Jeffry S.

Pleasanton, CA

“I had my kitchen designed by Dee. What a professional woman! She never got annoyed at my many many changes I made to the design. She helped me every step of the way and gave me great pointers. Loved the showroom and had every sample I needed. Cant wait to have it all finished and installed.”

Michelle S.

Fremont, CA